Claim Form Login

If you are residing in the United States and your Personal Information was compromised in the Data Security Incident experienced by Parks Heritage Federal Credit Union which began on or around July 17, 2024, until July 27, 2024, including all those who received notice of the Data Security Incident, then you may be a Settlement Class Member. Excluded from the Settlement Class are: (1) Parks Heritage and its officers, directors, and related companies; (2) anyone who validly excludes themselves from the Settlement; (3) the Judge in this case, and the Judge’s family and staff; and (4) anyone who perpetrated the Data Security Incident.

If you are a Class Member and wish to receive Settlement Benefits then you must submit a claim form by September 8, 2026.

All Settlement Class Members may enroll in Credit Monitoring Services and choose either Cash Payment A (Documented Losses) or Cash Payment B (Alternative Cash Payment). Settlement Class Members may not receive both Cash Payment A and Cash Payment B. The benefits are explained in more detail below.

Credit Monitoring Services. All Class Members are eligible to enroll in two (2) years of CyEx’s Financial Shield Complete. This comprehensive service comes with $1 million of financial fraud insurance, and includes monitoring for:

  • fraud or identity theft

  • unauthorized financial transactions

  • personal information associated with high-risk transactions

If anything suspicious happens, you will be able to talk to a fraud resolution agent to help fix any problems.

Cash Payment A: Compensation of Documented Losses. If you incurred actual, unreimbursed documented out-of-pocket losses due to the Data Security Incident, you can get back up to $4,500.00. The losses must have occurred between July 17, 2024, and September 8, 2026, and you cannot claim a payment for expenses that have already been reimbursed by a third party. This benefit covers out-of-pocket expenses like:

  • losses because of identity theft or fraud

  • fees for credit reports, credit monitoring, credit repair services, or freezing and unfreezing your credit

  • attorneys' fees and accountants' fees incurred because of the Data Security Incident

  • cost to replace your IDs

  • postage, copying, fax, mileage, and telephone expenses (when charged by the minute) incurred in responding to the Data Security Incident

  • other documented expenses reasonably attributable to the Data Security Incident

You need to submit proof, like bank statements or receipts, to show how much you spent or lost. You can also provide notes or papers you made yourself to explain or support other proof, but those notes or papers alone are not enough to make a valid claim. Your proof or notes should show that your expenses were because of the Data Security Incident.

Reimbursement for Lost Time. Class Members who spent time responding to the Data Security Incident may claim up to four (4) hours, at $25.00 per hour, for a maximum of $100.00 (combined with Documented Losses, the combined total is capped at $4,500.00). You must have spent the time on tasks related to the Data Security Incident. Some examples include things like:

  • changing your passwords

  • investigating suspicious activity in your accounts

  • researching the Data Security Incident

Cash Payment B: Alternative Cash. Instead of any other cash payment option, you may claim a one-time $75.00 cash payment. You do not have to provide any proof or explanation to claim this payment.

More information about each of these benefits please review the Notice, FAQs and the Settlement Agreement.

To start your online claim form, you must login with your Unique ID and PIN. You can find your Unique ID and PIN on the top of the Notice that was sent to you. If you are unable to locate your ID & PIN, please contact us by emailing info@ParksHeritageDataIncident.com. Please request your Unique ID & PIN by providing your full name and mailing address.

You may also download a Claim Form here and submit it, along with any supporting documentation, by email or U.S. mail to:

Parks Heritage Data Security Incident Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA 92799-9958
info@ParksHeritageDataIncident.com

The deadline to submit a Claim Form online or by email is September 8, 2026. If you are mailing your Claim Form, it must be mailed with a postmark date no later than September 8, 2026.